Privacy Policy for tk98

1. Who We Are

tk98 is an online casino and sports betting platform operating under the domain tk98.bio and serving players primarily in Bangladesh. References to "tk98", "we", "us", or "our" throughout this policy refer to the operator of the tk98 platform. References to "you", "your", or "player" refer to any individual who visits, registers on, or uses the tk98 platform in any capacity.

As the entity that determines the purposes and means of processing your personal data, tk98 acts as the data controller with respect to all personal information collected through the platform. For any privacy-related enquiries, you may contact us at [email protected].

2. Data We Collect

tk98 collects personal data through several channels: directly from you when you register an account or make a transaction, automatically when you interact with the platform, and from third-party service providers where necessary for verification and payment processing. The categories of data we collect include:

2.1 Registration & Identity Data

When you create a tk98 account, we collect your full legal name, date of birth, residential address, email address, and phone number. This information is required to establish your identity, confirm your age eligibility (21+ only), and create your account record. You may also be asked to provide a government-issued identification document and proof of address as part of our Know Your Customer (KYC) process.

2.2 Financial & Transaction Data

When you make a deposit or withdrawal on tk98, we collect transaction details including the payment method used (bKash, Nagad, Rocket, or Upay account reference), transaction amount in BDT, timestamp, and transaction status. tk98 does not store full payment instrument credentials. Payment transactions are routed through regulated payment processors who maintain their own security standards.

2.3 Usage & Activity Data

tk98 automatically records data about how you use the platform, including games played, bets placed, session durations, pages visited, features accessed, and interaction timestamps. This data is used to personalise your experience, detect suspicious activity, and improve platform performance.

2.4 Technical & Device Data

When you access tk98, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and time zone. This data is used for security monitoring, fraud prevention, and platform compatibility analysis.

3. How We Use Your Data

tk98 uses the personal data we hold about you for the following purposes:

Purpose	Data Used	Details
Account Management	Identity, contact data	Creating and maintaining your tk98 player account, verifying your identity, and communicating account-related information.
Payment Processing	Financial, transaction data	Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay; recording transaction history; detecting fraudulent payments.
KYC Verification	Identity, document data	Fulfilling age verification (21+) and anti-money laundering (AML) obligations by confirming player identity through submitted documents.
Platform Security	Technical, usage data	Detecting and preventing fraud, unauthorised access, bonus abuse, and other activities that violate our Terms & Conditions.
Service Improvement	Usage, activity data	Analysing aggregated platform usage to improve game offerings, interface design, and overall player experience on tk98.
Responsible Gaming	Usage, activity data	Monitoring play patterns to identify potential problem gambling behaviour and to enforce player-requested limits or exclusions.
Marketing (Optional)	Contact, preference data	Sending promotional offers and platform updates to players who have opted in to marketing communications. You may opt out at any time.

4. Legal Basis for Processing

tk98 processes your personal data based on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil the Terms & Conditions agreement between you and tk98, including account creation, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, age verification requirements, and responses to lawful requests from authorities.
• Legitimate interests: Processing carried out in pursuit of tk98's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing for optional activities such as marketing communications, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

tk98 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment processors: bKash, Nagad, Rocket, Upay, and other regulated payment service providers receive transaction data strictly necessary to process your deposits and withdrawals.
• KYC and identity verification services: Third-party verification providers may receive copies of your identity documents to perform age and identity checks on our behalf.
• Game software providers: Studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive session identifiers and game-related data to facilitate gameplay. These providers do not receive your full personal profile.
• IT and infrastructure providers: Cloud hosting, server management, and cybersecurity vendors who process data on our behalf under strict contractual obligations.
• Regulatory and law enforcement authorities: Where required by applicable law or valid legal process, tk98 may disclose personal data to relevant authorities. We will notify you of any such disclosure where legally permitted to do so.

6. Cookies & Tracking Technologies

tk98 uses cookies and similar tracking technologies to operate the platform, recognise returning users, and analyse usage patterns. The types of cookies we use are as follows:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your tk98 account and security tokens that protect against cross-site request forgery.
• Functional cookies: Used to remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics cookies: Used to collect aggregated, anonymised information about how players navigate the tk98 platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, multiple account creation, and bot-driven interactions.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling essential cookies may impair your ability to use the tk98 platform correctly, including your ability to log in to your account.

7. Data Retention

tk98 retains personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the full duration of your account's existence on tk98 and for a period of five (5) years following account closure, to comply with legal and regulatory obligations.
• Transaction records: Financial transaction records are retained for a minimum of seven (7) years in compliance with applicable financial record-keeping requirements.
• KYC documents: Identity and verification documents are retained for five (5) years from the date of submission or from account closure, whichever is later.
• Technical and usage logs: Server logs and usage data are retained for up to twelve (12) months for security monitoring and platform improvement purposes, after which they are deleted or anonymised.
• Marketing preferences: Retained until you withdraw your consent or request removal from our marketing database.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be attributed to any individual.

8. Data Security

tk98 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:

• 128-bit SSL/TLS encryption for all data transmitted between your device and tk98 servers.
• Cryptographic password hashing — your login password is never stored in plain text.
• Access controls — internal access to personal data is restricted to authorised personnel with documented business justification.
• Regular security audits and vulnerability assessments of the tk98 platform infrastructure.
• Fraud monitoring systems that automatically flag and escalate suspicious account activity for human review.
• Incident response procedures that ensure prompt action and player notification in the event of a confirmed data security breach.

While tk98 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your tk98 account and to contact us immediately at [email protected] if you suspect any compromise of your account credentials.

9. Your Rights

As a player on the tk98 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us in writing at [email protected]. We will respond to verified requests within a reasonable timeframe, typically within 30 days.

• Right of access: You may request a copy of the personal data tk98 holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances — such as where data is no longer necessary for the purpose it was collected, or where you have withdrawn consent — you may request that your personal data be deleted. Note that this right may be limited by legal retention obligations.
• Right to restriction of processing: You may request that tk98 restrict the processing of your personal data in specific circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a structured, machine-readable copy of the personal data you provided to tk98.
• Right to object: You may object to processing based on our legitimate interests, including profiling for responsible gaming monitoring, where you believe your individual circumstances override our justification.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without penalty, without affecting the lawfulness of processing carried out before withdrawal.

10. Children & Minors

The tk98 platform is strictly intended for adults aged 21 years and above. tk98 does not knowingly collect or process personal data belonging to any person under the age of 21. If we become aware that personal data has been collected from a minor without appropriate verification, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered on the tk98 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

11. Third-Party Services

The tk98 platform incorporates games and services provided by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and others. These providers operate their own independent platforms and may collect certain technical data (such as session tokens and game results) in order to deliver their services. Their data practices are governed by their own privacy policies, which are separate from this document.

tk98 is not responsible for the data practices of third-party game providers beyond the contractual data processing obligations we impose on them as our service partners. We encourage you to review the privacy policies of any third-party service provider whose games or services you use via the tk98 platform.

12. Amendments to This Policy

tk98 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where amendments are material — meaning they could reasonably affect your privacy rights or how your data is used — we will notify registered players via the email address associated with their account at least seven (7) days before the changes take effect.

Non-material amendments, such as clarifications of existing language or corrections of typographical errors, may be made without advance notice. The "Last Updated" date at the top of this policy reflects the most recent revision. We encourage you to review this page periodically to remain informed of how tk98 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how tk98 handles your personal data, please reach out to our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Live Chat: Available directly within the tk98 platform

tk98 aims to acknowledge all privacy-related correspondence within 24 hours and to provide a substantive response within 30 calendar days. For time-sensitive matters such as suspected data breaches or unauthorised account access, please use the live chat channel for the fastest possible response from our security team.